Our process - Our process

We work closely with our clients to understand their needs and goals, embedding ourselves in their every day operations to understand what makes their business tick.

Our team of private investigators shadow the company director's for several weeks while our account managers focus on going through their trash. Our senior security experts then perform social engineering hacks to gain access to their business accounts — handing that information over to our forensic accounting team.

Once the full audit is complete, we report back with a comprehensive plan and, more importantly, a budget.

Following discovery, we produce a clear technical roadmap and delivery plan. Our processes prioritise traceability, quality and predictable timelines to support enterprise requirements.

We assign a dedicated project lead to each engagement to ensure clear communication, timely reporting and a single point of contact for all project stakeholders.

Our delivery practices focus on automated testing, code reviews and incremental releases to reduce risk and accelerate time to value.

About halfway through the Build phase, we push each project out by 6 weeks due to a change in requirements. This allows us to increase the budget a final time before launch.

Despite largely using pre-built components, most of the progress on each project takes place in the final 24 hours. The development time allocated to each client is actually spent making augmented reality demos that go viral on Twitter.

We ensure that the main pages of the site are fully functional at launch — the auxiliary pages will, of course, be lorem ipsum shells which get updated as part of our exorbitant maintenance retainer.